Shipping policy

Shipping Policy – Rev It Up

At Rev It Up, we are committed to getting your parts to you quickly, safely, and reliably. Please read our shipping policy below for full details on processing, delivery, and shipping options.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
Once your order has been shipped, you will receive a shipping confirmation email with tracking details.

Please note:

Processing times may be longer during sales, promotions, or high-volume periods.
Custom or special-order items may require additional processing time.

🇳🇿 New Zealand Shipping

We ship nationwide across New Zealand.

Estimated delivery times:

North Island: 1–3 business days
South Island: 2–4 business days
Rural addresses: Add 1–2 extra days

Shipping costs are calculated at checkout based on your location and order size.

🌏 International Shipping

We ship worldwide.

Estimated delivery times:

Australia: 4–8 business days
Rest of World: 7–15 business days

International customers are responsible for any customs duties, taxes, or import fees required by their country.

📍 Tracking Your Order

Once your order ships, you will receive a tracking number via email so you can follow your delivery in real time.

If you do not receive tracking within 3 business days, please contact us.

⚠️ Shipping Delays

While we aim for fast delivery, delays may occasionally occur due to:

Courier delays
Weather disruptions
High shipping volumes
Customs processing (international orders)

Rev It Up is not responsible for delays once the parcel has been handed to the courier.

📦 Lost or Damaged Parcels

If your order arrives damaged or is lost in transit, please contact us within 5 days of delivery at:

Email: support@revitup.co.nz

Include:

Your order number
Photos (if damaged)
Description of the issue

We will work quickly to resolve the problem.

Incorrect Address

Please ensure your shipping address is correct at checkout.
Rev It Up is not responsible for orders shipped to incorrect addresses provided by the customer.